About the book
The idea of a world without email was radical enough to catch Nish Acharya off guard. The underlying value of the constant electronic communication that defines modern work, however, is never questioned, as this would be hopelessly reactionary and nostalgic, like pining for the lost days of horse transport or the romance of candlelight. As users provide feedback, the information can be quickly integrated into future updates—creating a fluid feedback cycle that evolves useful software instead of trying to build it perfectly all at once before releasing. As subsequent reporting revealed, the outward successes of his presidency had been mirrored by an erosion of trust between Nikias and the faculty at the university, leading to unhappiness.