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The first major mindset shift to make, however, is knowing how to honestly acknowledge awkwardness, to understand what it is, and to know how to communicate anyway. Use the warmth of empathy to cultivate a compassionate environment by demonstrating understanding and resonance with the other person's emotions. Is there something special happening this weekend?” According to Jenny Woo, creator of 52 Essential Conversations, HEFE topics are easily accessible and low stress for everyone involved, reducing intimidation levels. From Zara’s point of view, she was anxious and hyper focused on her own stress throughout the entire meeting.